A couple months back my Adidas Koponya match ball stopped holding air. Something went bad with the internal bladder. The ball was given to me by my parents on the backside of the South Africa Confederations Cup. It was my favorite soccer ball. The feel and design was amazing – one of a kind.
I called up Adidas to see if there was anything I could do to fix the ball. Matt helped me out. He listened to what I had to say and told me that there was nothing I could do to fix the ball, but Adidas would send me a gift card for the full amount so I could purchase another one in its place. Unfortunately, the Koponya is a limited edition and Adidas no longer makes it.
With the Euro 12 around the corner, I decided to replace the Koponya with the Tango 12. Jazzed, I went to the Adidas website to order it up, but for some reason it wasn’t available online. Come to find out, I would possibly have to wait another 3 months to get my hands on one from Adidas. So Jason (from Adidas) went to work for us and contacted the online store guys to see what could be done to get the ball back up online. A week later Jason shot me an email and told me that the ball was back up and ready to go. l went to the site and pulled the trigger. It arrived at the house a couple days ago. I can’t believe how nice this ball is. Close to perfect.
Big thanx to Adidas, Jason & Matt. You guys rock!