What type of information does Charity Ball collect and how is the information used?
While you are visiting the Sites, Charity Ball may collect two types of information about users: “Personal Information” (such as name, email address, mailing address, phone, credit card or debit card, personal preferences and other account-related information) and “Aggregate Information” (such as information about how many users log on to the Sites on a daily basis).
Personal Information: Information You Provide to Us
Personal Information is collected online when you voluntarily submit non-public personal information on the Sites by requesting information, purchasing our products, signing up for an account or other Services, receiving electronic notices or other similar communications and other similar activities. Please note that Personal Information stored on the Sites may be collected, stored and processed in the United States of America.
We may obtain Personal Information about you ONLY if you elect to give us that information. Types of Personal Information may include the following:
- Zip code
- Telephone number
- E-mail address
- Credit card number and expiration date (for online purchases or donations)
- Name of organization (where applicable)
We may request Personal Information, such as your user name or password, whenever you log in to your account and may in limited circumstances ask you to provide credit card information and other personal information when purchasing goods that are offered for sale on our Sites or when making a donation online. We reserve the right to request any additional information necessary to establish and maintain your account. Generally, our uses of Personal Information collected online include, without limitation, responding to your inquiry about volunteering time to Charity Ball, enabling you to make a donation, purchasing a product from the Sites, or providing information, such as sending marketing communications and newsletters.
Aggregate Information: Automatically Collected
When you visit the Sites, we automatically collect Aggregate Information about your visit. Collecting this information helps us to improve the Sites to enhance your experience while on our Sites. Aggregate Information is non-personally identifiable/anonymous information about you, such as pages most frequently accessed by you, time spent on a page or area of the Sites, the number of visits to the Sites by you, types of browser used by you, cookie preferences or search terms entered by you. We can tell the type of computer and web service that you are using, as well as the date, time, and pages that you visit. Aggregate Information is used in a collective manner, and no single person can be identified by that compiled information (for example, the number of people who logged into the Sites in a particular day).
The Sites also may use other technologies to track the specific pages viewed by visitors on the Sites or to target specific content that might be of interest to you. These technologies help us to understand how visitors use the Sites. However, you will have the option to opt out (or opt on if applicable law requires) of receiving such targeted content on those pages of our Sites where this technology is used.
Does Charity Ball share the information that I have provided or that has been collected?
Charity Ball may need to share Personal Information with third parties in limited circumstances. For example, we may release Personal Information to third parties to perform services such as advising you of our upcoming events, products, volunteer opportunities, fundraising and partner-related product opportunities benefiting Charity Ball or processing credit card payments or hosting the Sites (and/or features available on the Sites). However, such third parties are obligated to maintain the confidentiality of Personal Information and are not authorized to use Personal Information for any purpose other than providing those services.
From time to time, we may be required to provide Personal Information or Aggregate Information in response to a valid court order, subpoena, government investigation, or as otherwise required by law, or if we reasonably believe that you have committed unlawful acts or acts that may endanger the health or safety of another user or the general public. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves.
We also reserve the right to share, assign or transfer your Personal information to any of our affiliates or any successor in interest to our organization by merger, reorganization, or operation of law.
Do I have choices regarding how my Personal Information is used?
If your Personal Information is currently being used by Charity Ball or its affiliates to send you marketing communications, you can opt out at any time. All marketing e-mail communications from Charity Ball tell you how to stop receiving them; however, to opt out of receiving marketing communications from Charity Ball:
- Contact Us; or
- Follow directions on a marketing e-mail communication from us; or
- Send a request to: Charity Ball PO Box 1425 Holland, MI 49422 Attn: Privacy Manager
Charity Ball has made available the public forums on the Sites so that you may have an opportunity to interact with other Site visitors in order to share knowledge and news or participate in fundraising events benefiting Charity Ball and its affiliates. Since participation in such forums is voluntary, you control what personal information may be disclosed to others. In order to avoid your email address or other personal information from being gathered and used by others for unsolicited, inappropriate or harmful purposes, Charity Ball advises that you should be cautious about posting your email address or phone number or other personal information to newsgroups, blogs, message boards, or other public forums. In addition, access to Personal Information contained in your account is protected by use of a password so keep your password private and secure.
How can I update or change my information?
Charity Ball wants your account (including without limitation, your Personal Information and preferences) to be accurate and complete. To update or change your Personal Information, you can visit our user login page and log on to your own account. You can update your Personal Information after logging in to your account. You also can send your updated Personal Information by mail (or a written request for a hard-copy of your Personal Information in your account) to: Charity Ball PO Box 1425 Holland, MI 49422 Attn: Privacy Manager
How does Charity Ball secure my personal information?
Charity Ball is committed to properly securing the Personal Information collected online. To help us accomplish this, we take the following steps:
- We employ internal access controls to ensure that the only people who see your information are those with a need to do so to perform their official duties.
- We train relevant personnel on our privacy and security measures.
- We physically secure the areas where we hold hard copies of the information that we collect online.
- We regularly back up the information that we collect online to insure against loss.
- We use technical controls to secure the information that we collect online as appropriate, including but not limited to: Secure Socket Layer (SSL), encryption, firewalls, and password protections.
- We periodically test our security procedures to ensure personnel and technical compliance.
Does Charity Ball collect information from children?
Since the Sites are not designed specifically for children, Charity Ball does not intentionally collect Personal Information from children under the age of 13. If we discover that we have inadvertently collected Personal Information from a person under the age of 13, we will automatically delete it.
If I give Charity Ball the name and email address of my family or friends, how is that information used?
If you elect to use any features of the Sites to inform a friend about the Sites or solicit donations or pledges or otherwise communicate, Charity Ball may ask for your friend’s name and email address. The Sites may automatically send the friend a one-time email inviting them to visit the Sites or otherwise provide the information requested by you. Charity Ball will store this information for the sole purpose of sending this one-time email. Your friend may contact Charity Ball to request the removal of this information from our databases.
How does Charity Ball protect the information that I may provide by telephone or regular mail or in person?
PO Box 1425
Holland, MI 49422
Attn: Privacy Manager